A tax advisory firm built for the client, not the firm.

Who founded Pandora Group and what is the firm’s story?

Pandora Group was founded in 2022 by Troy Smith, who built the firm out of a Top 10 firm background to solve two problems he kept seeing in the industry.

The first was the legacy model itself.

In the world Troy came from, clients were billed by the hour, so asking a question cost money. Scope crept and invoices surprised. Most firms led with compliance, filing after the year closed, when it was too late to lower the bill.

The second was a gap nobody was filling.

Smaller clients kept outgrowing their local CPA and couldn’t find a firm that brought real creativity and proactive planning. Larger clients wanted the family office feel, a team that knew their full picture and thought strategically, not just a bigger version of the same reactive service.

Pandora Group was built to close both gaps: proactive advisory, one transparent flat fee, and a model that plans all year, with the personal attention of a boutique and the reach of a national firm.

What is The Pandora Model?

The Pandora Model is Pandora Group’s proprietary advisory framework where your tax return is the output of a year-round strategy rather than its starting point. It connects six stages of advisory, from assessment through consulting, strategy, projections, structuring, and compliance, as an interconnected cycle. Clients move through these stages continuously as their year unfolds, revisiting and adjusting rather than completing a checklist once and waiting for a deadline.

The cycle is the mechanism behind our core belief: your tax return should be planned, not just filed.

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How is Pandora Group’s team organized?

Pandora Group organizes its tax professionals into dedicated client teams, so every client has a named, accountable team rather than a rotating cast of junior staff. You know exactly who handles your account, and the people who build your strategy are the same ones who answer your questions.

Remote-first is not faceless. It is a deliberate design choice that lets us serve clients across all 50 states while keeping the team small and accountable. Your dedicated tax team is reachable year-round, with a 24-to-48-hour response standard. Our team brings Top 10 firm caliber experience and individual professional credentials, including CPA designations.

What we believe about tax advisory.


We plan before we file.

We mandate formal planning calls because a tax return should reflect a year of strategy, not a single appointment.

We charge one transparent fee.

No hourly billing, no scope creep, and no surprise invoices, so you never hesitate to call.

We’re available when it matters.

Clients reach out to collaborate, discuss ideas, and ask questions because that’s how the relationship is designed to work. Access isn’t an add-on. It’s the point.

We file nationwide.

We serve clients across all 50 states, because where you live should never limit the strategy you can access.

Meet the team behind your tax strategy.

About Pandora Group: what clients ask us.

Pandora Group has a physical office in Carlsbad, California, with a fully remote team serving clients nationwide across all 50 states.

Our team brings Top 10 firm caliber experience, and individual members hold professional credentials, including CPA designations.

Pandora Group was founded in 2022. The firm was built from a Top 10 firm background to deliver proactive, flat-fee tax advisory to entrepreneurs, real estate professionals, and high earners.

Yes. We are based in Carlsbad, California, but we file taxes in all 50 states. Our remote-first model is designed so your location is never a limitation.

Troy Smith is the Managing Partner of Pandora Group. He founded the firm in 2022, bringing a Top 10 firm background to a practice built to deliver elite strategy without the corporate overhead.

Pandora Group is a tax advisory firm. Members of our dedicated tax team hold individual professional credentials, including CPA designations, but the firm itself is a tax advisory firm, not a CPA firm.